Hero Connect
The complete business-phone upgrade for your mobile.
per month
- Recording, transcripts and call summaries
- Team answering and professional call handling
- Overseas app use and Answer Hero included
Add professional call handling, Answer Hero and useful call summaries—without changing your provider, SIM or mobile plan.
Upgraded in around five minutes.
Or choose Answer Hero by itself for $5 a month. No bundles, tiers or hidden feature upgrades.
The complete business-phone upgrade for your mobile.
A smarter alternative to voicemail.
30-day free trial · 60 free call minutes · No credit card required
Outbound calling is additional and uses Hero Internet’s standard rates.
Every Hero Connect capability is included. Turn on what suits the way you work.
Answer Hero can take details, answer questions and book appointments.
Keep calls moving when you are busy or someone is unavailable.
Get recordings, transcripts and useful summaries without replaying every call.
Make and receive calls through the app wherever you have internet.
Replace voicemail with an assistant that can have a useful conversation. Answer Hero takes messages, gathers the details you need, answers common questions and books appointments.
Give callers a helpful response instead of sending them to traditional voicemail.
Ask for names, numbers, addresses, account details or anything else your work needs.
Connect Google Calendar or use Hero’s built-in calendar so callers can book while you are busy.
Sarah needs a plumber for a leaking tap in Takapuna. Tuesday morning works best.
No carrier move, replacement SIM or phone-system project.
Choose the existing mobile number you want to upgrade.
Tap or dial the simple activation code we send you.
Use your number for outgoing calls and while overseas.
Decide how calls should be answered, recorded and shared.
Make and receive calls with your existing New Zealand mobile number wherever you have an internet connection—including while travelling or living overseas.
Looking for Mac or Windows?Keep your number, provider and SIM. Discover what your phone can really do.
Still wondering about something? Talk to the Hero Internet team.
For most customers, yes. Enter your mobile number, use the activation code sent by text and download the Hero Connect app. There is no provider switch, number porting or replacement SIM.
Yes. Hero Connect works with the mobile number you already use. You keep your current mobile provider, SIM, contacts and SMS service.
No. Your existing mobile service stays in place. Hero Connect adds smarter ways to handle voice calls.
Nothing changes. SMS continues through your current mobile provider as usual.
You can have Answer Hero step in to take a message, collect useful details, answer common questions or book an appointment. You receive the result by email.
Yes. With an internet connection, you can use the Hero Connect app to make and receive calls with your New Zealand mobile number.
Yes. Hero Connect can record calls and create transcripts and concise summaries, helping you understand what happened without replaying the whole conversation.
Yes. You can have calls ring several people and use simple choices to help callers reach the right person. Your existing mobile number remains the number customers call.
Yes. Answer Hero is $5 per month as a standalone service, or it is included with Hero Connect.
Hero Connect includes every product feature. Outbound calls are charged separately at Hero Internet’s standard calling rates.
Try Hero Connect for 30 days with 60 minutes of free call time. No credit card is required to get started.