Keep your mobilenumber. Upgrade whatit can do.

Add professional call handling, Answer Hero and useful call summaries—without changing your provider, SIM or mobile plan.

30-day free trial 60 free call minutes No credit card required

Upgraded in around five minutes.

01No provider switchYour current mobile plan stays put.
02No number portingThe number customers know stays yours.
03No replacement SIMYour SIM, SMS and habits stay familiar.
SIMPLE PRICING

Everything included from $10 a month.

Or choose Answer Hero by itself for $5 a month. No bundles, tiers or hidden feature upgrades.

Answer Hero

A smarter alternative to voicemail.

$5NZD
per month
Excluding GST
  • Answers when you cannot
  • Takes messages and caller details
  • Sends summaries straight to your inbox
Start free trial

30-day free trial · 60 free call minutes · No credit card required
Outbound calling is additional and uses Hero Internet’s standard rates.

MORE CAPABLE, STILL SIMPLE

Four useful ways to upgrade your number.

Every Hero Connect capability is included. Turn on what suits the way you work.

Someone answers when you cannot

Answer Hero can take details, answer questions and book appointments.

One number can ring your team

Keep calls moving when you are busy or someone is unavailable.

Know what every call was about

Get recordings, transcripts and useful summaries without replaying every call.

Take your NZ number overseas

Make and receive calls through the app wherever you have internet.

MEET ANSWER HERO

Someone answers, even when you cannot.

Replace voicemail with an assistant that can have a useful conversation. Answer Hero takes messages, gathers the details you need, answers common questions and books appointments.

Explore Answer Hero From $5/month · Included with Hero Connect

Answers naturally

Give callers a helpful response instead of sending them to traditional voicemail.

Gets the right details

Ask for names, numbers, addresses, account details or anything else your work needs.

Books appointments

Connect Google Calendar or use Hero’s built-in calendar so callers can book while you are busy.

SJ
Sarah JonesNew quote request
Just now
ANSWER HERO’S SUMMARY

Sarah needs a plumber for a leaking tap in Takapuna. Tuesday morning works best.

DETAILS COLLECTEDSarah · 021 348 921
NEXT STEPCall Sarah back
HOW HERO CONNECT WORKS

A quick setup. A much smarter number.

No carrier move, replacement SIM or phone-system project.

  1. 1

    Enter your number

    Choose the existing mobile number you want to upgrade.

  2. 2
    *

    Activate by text

    Tap or dial the simple activation code we send you.

  3. 3

    Get the app

    Use your number for outgoing calls and while overseas.

  4. 4

    Choose your abilities

    Decide how calls should be answered, recorded and shared.

THE HERO CONNECT APP

Your number goes wherever you do.

Make and receive calls with your existing New Zealand mobile number wherever you have an internet connection—including while travelling or living overseas.

Looking for Mac or Windows?
Available on theApple App StoreGet it onGoogle PlayDownload after setting up your Hero Connect service.
SAME NUMBER. NEW ABILITIES.

Upgrade the mobile you already use.

Keep your number, provider and SIM. Discover what your phone can really do.

Start your 30-day free trial No credit card required
GOOD QUESTIONS

The reassuringly straightforward answers.

Still wondering about something? Talk to the Hero Internet team.

Does setup really take only five minutes?+

For most customers, yes. Enter your mobile number, use the activation code sent by text and download the Hero Connect app. There is no provider switch, number porting or replacement SIM.

Can I really keep my mobile number?+

Yes. Hero Connect works with the mobile number you already use. You keep your current mobile provider, SIM, contacts and SMS service.

Do I need to change mobile providers?+

No. Your existing mobile service stays in place. Hero Connect adds smarter ways to handle voice calls.

What happens to my text messages?+

Nothing changes. SMS continues through your current mobile provider as usual.

What happens when I miss a call?+

You can have Answer Hero step in to take a message, collect useful details, answer common questions or book an appointment. You receive the result by email.

Can I use Hero Connect overseas?+

Yes. With an internet connection, you can use the Hero Connect app to make and receive calls with your New Zealand mobile number.

Can Hero Connect record and summarise my calls?+

Yes. Hero Connect can record calls and create transcripts and concise summaries, helping you understand what happened without replaying the whole conversation.

Can several people answer calls to my mobile number?+

Yes. You can have calls ring several people and use simple choices to help callers reach the right person. Your existing mobile number remains the number customers call.

Is Answer Hero available by itself?+

Yes. Answer Hero is $5 per month as a standalone service, or it is included with Hero Connect.

Are calls included in the monthly price?+

Hero Connect includes every product feature. Outbound calls are charged separately at Hero Internet’s standard calling rates.

How does the free trial work?+

Try Hero Connect for 30 days with 60 minutes of free call time. No credit card is required to get started.